Terms of use

Version of 10 November 2026, revision 2 · Version française

This English version is provided for convenience. In case of discrepancy, the French version prevails.

1. Purpose

These terms govern the use of Clariqo, a service published by Samuel Benzakour, sole trader (see the legal notice). Creating an account or using the service means accepting them.

2. The service

Clariqo reads, in read-only mode, the inboxes you connect to it (Gmail, Outlook), uses artificial intelligence to identify the actions to follow up, sorts them by topic and category, and updates them as conversations progress. It can also add your deadlines to your Google Calendar if you turn this on.

The service is offered as an early version: its features may change. It is free during the test phase. If a paid plan is offered later, its prices and terms will be presented to you before any subscription, and nothing will be charged without your express consent.

3. Your account

• During the test phase, an account can only be created with an invitation linked to an email address. The publisher may withdraw test access at any time.
• You must be an adult (18 or older) and provide accurate information.
• You are responsible for keeping your password confidential and for any use of your account.
• You only connect inboxes that you own or are authorised to use, in particular by your employer for a work inbox.

4. Artificial intelligence and its limits

Actions, deadlines, categories and updates are suggested automatically and may be incomplete or inaccurate. Uncertain cases are submitted to you in “To confirm”. Clariqo is an organisation aid: it does not replace your own reading of the messages, and you remain solely responsible for decisions made on the basis of its suggestions, in particular regarding deadlines, payments and commitments.

5. Acceptable use

You agree not to use Clariqo for any illegal activity, and not to attempt to access other users' data, disrupt the service or circumvent its technical limits.

6. Personal data

How your data and the data contained in your emails are processed is described in the privacy policy.

Your emails also contain data about your correspondents. You use Clariqo to organise your own correspondence, not to build files on other people. Your correspondents are informed by the privacy policy (section 5) and can exercise their rights with us.

7. Availability and liability

We do our best to keep Clariqo available and reliable, but cannot guarantee it at all times: interruptions may occur, in particular for maintenance or if a provider fails (Google, Microsoft, hosting providers, AI service). Clariqo is an organisation aid: its suggestions do not replace your own reading of your messages (section 4). The publisher cannot be held liable for a failure caused by you, by the unforeseeable and insurmountable act of a third party, or by force majeure. For users acting in a professional capacity, the publisher's liability is limited to direct and foreseeable damage. These limits do not apply in the event of gross negligence or wilful misconduct, and do not deprive consumers of their statutory rights.

8. Ownership

Your emails and the content you create remain yours. Clariqo, its interface and its code belong to the publisher.

9. Suspension and closure of the account

You can close your account at any time by writing to [email protected] or the contact form; your data is then deleted within 30 days. The publisher may suspend an account in the event of a serious breach of these terms, after informing you except in an emergency.

10. Changes to the terms

These terms may change. If they do, the new version is presented to you in Clariqo and must be accepted to keep using the service.

11. Governing law

These terms are governed by French law. In the event of a dispute, please write to us first at [email protected] or the contact form: we will look for an amicable solution. Failing agreement, the dispute falls under the competent courts; a consumer may bring it before the court of their place of residence.